Book Your Free Demo

Register for a free 1-on-1 demo session.

Selected Course

General Demo

Duration
1 Hour
Level
All
Cost
FREE (1 Session)

Key Outcomes

Book Your Free Demo

Register for a free 1-on-1 demo session.

Selected Course

General Demo

Duration
1 Hour
Level
All
Cost
FREE (1 Session)

Key Outcomes

Courses/ServiceNow

ServiceNow Developer & Admin 8-Week Roadmap

An 8-week structured ServiceNow training program covering platform administration, scripting, application development, and ITSM modules. Learn to configure, customise, and build ServiceNow applications — covering everything from UI policies and workflows to REST integrations and scripted APIs — ideal for those targeting CSA and CAD certifications.

4.8(19+ ratings)
190 students
English
Last updated 12/2024
Support Me Techs Team

Created by

Support Me Techs Team

Course preview
View Syllabus
Duration
8 Weeks
Lectures
24 Modules
Level
Beginner to Advanced
Certificate
Included

Professional Certification Included

Successfully complete the ServiceNow Developer & Admin 8-Week Roadmap program to earn an industry-recognized certificate of completion.

Shareable on LinkedIn
Career Milestone

Guaranteed Outcomes

People don’t buy lectures — they buy results.

CSA Exam Ready

The 8-week curriculum is fully aligned with the ServiceNow Certified System Administrator exam objectives.

Scripting Proficiency

Graduate confident writing both client-side and server-side JavaScript within the ServiceNow platform.

End-to-End App Build

Build a complete ServiceNow application from scratch as your capstone — covering tables, forms, workflows, and REST integrations.

Specific Skills You'll Master:

ServiceNow platform overview: instances, navigation & UI
Tables, forms, lists, and record management
User administration: roles, groups, and access control (ACLs)
ITSM modules: Incident, Problem, Change, & Service Request
Workflow & Flow Designer automation
Client-side scripting: Client Scripts, UI Policies, UI Actions
Server-side scripting: Business Rules, Script Includes, GlideRecord
REST API integration: REST Messages, scripted REST APIs
Service Catalog & Service Portal configuration
CSA (Certified System Administrator) exam preparation

Technologies Covered

ServiceNowGlideRecordFlow DesignerWorkflow EditorREST APIJavaScriptITSMCMDB

How You'll Learn

Live Sessions

Join expert-led classes via Zoom / Meet. Real-time doubt clearing.

Session Recordings

HD recordings of every session.

Hands-on Work

Weekly assignments and industry-grade portfolio projects.

Weekly Roadmap

Structured learning cadence to ensure consistent progress.

Meet Your Instructor

Support Me Techs Team
Top Rated

Support Me Techs Team

Senior Technical Mentor

Learners

350+

Rating

4.8

Courses

3

Professional Journey

8+ Years in ServiceNow Development & ITSM

Tech Stack Expertise

ServiceNowGlideRecordFlow DesignerREST APIJavaScriptITSM

Major Milestones

  • Custom ITSM App Build
  • ServiceNow REST Integration
  • Service Portal Customisation

Course Content & Outcomes

7 lectures • 8 Weeks total length

Navigate and administer the ServiceNow platform confidently

01

Configure ITSM modules: Incident, Problem, Change, and Request

02

Write client-side scripts: Client Scripts, UI Policies, and UI Actions

03

Write server-side scripts: Business Rules, Script Includes, GlideRecord API

04

Build automated workflows using Flow Designer

05

Integrate ServiceNow with external systems via REST APIs

06

Prepare for and pass the ServiceNow CSA exam

07

Requirements

  • Basic understanding of programming concepts
  • A computer with internet access
  • No prior professional experience required
  • Passion for learning and building!

Secure Your Spot

Fill in your details to begin your journey.

Selected Course

ServiceNow Developer & Admin 8-Week Roadmap

Duration
8 Weeks
Level
Beginner to Advanced
Certificate
Included

Key Outcomes

CSA Exam Ready
Scripting Proficiency
End-to-End App Build

Book Your Free Demo

Register for a free 1-on-1 demo session.

Selected Course

ServiceNow Developer & Admin 8-Week Roadmap

Duration
8 Weeks
Level
Beginner to Advanced
Cost
FREE (1 Session)

Key Outcomes

CSA Exam Ready
Scripting Proficiency
End-to-End App Build